The Personal Information We Collect
We collect information from you when you visit our websites, register on our site, place an order, subscribe to our marketing communications, respond to a survey or an advertisement, or fill out a form. The type of information we collect about you may include the following:
Participation in Public Forums
You can choose not to provide us with your Personal Information, but if you do not provide us with your Personal Information when we request it, we may not be able to provide you with the websites, products, and services you may intend to use, or tailor them to you.
How We Collect Your Information
We collect most of this personal information directly from you, either in person, or by telephone, text, email, social media, contests and giveaways, and our websites. However, we may also collect information from the following categories of sources:
Cookies and Other Similar Technologies
Some of the methods we use to collect your personal Information include the following technologies:
We and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website, as well as report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.
For our websites and advertising, the following describes your options for managing the various types of cookies used by Trove Brands:
Why we Use Your Information
We may use any of the Personal Information we collect about you for our legitimate interests when you place an order to:
We may use the information we collect about you for our legitimate interests to:
We may also use the information we collect about you according to the consent you have given.
If at any time you would like to unsubscribe from receiving future emails or other communications, we include unsubscribe instructions within each communication.
When you place an order through one of our websites, we will maintain your order information for our records unless and until you ask us to delete this information. All such requests to delete information may be limited as described in the “Retaining Your Information” section below.
The information we collect about you may be combined with information from third-party sources. For example, your name, email address, and phone number may be combined with information about the company you work for that is obtained from professional networking sites and information service providers. Our processing of your Personal Information for marketing purposes outside of a consent requirement in law will be in our legitimate interest. Where required under applicable law, we will obtain your consent to the use of your Personal Information for marketing purposes. You can withdraw your consent or object to receiving further marketing information at any time as described in this policy.
Protecting and Retaining Your Information
We implement reasonable administrative, technical, and physical security controls designed to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, despite our efforts, no security controls are completely effective, and we cannot ensure or guarantee the absolute security of your Personal Information.
Your Personal Information and data files are stored on our servers and the servers of our affiliated companies and companies we hire to provide services to us. We will retain your Personal Information for as long as necessary to provide you with the websites you use, services related to the products you order, as needed to comply with our legal obligations and legal rights including to prevent fraud or enforce our agreements, and for our internal business reasons such as maintenance of our archive and backup systems for a period after your use of our websites ends.
Sharing Personal Information with Third Parties
In the preceding 12 months, we may have shared your Personal Information with:
These companies may store and deliver products, provide data or website hosting, conduct data analysis, process and collect payments, or send communications on our behalf. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use our sites. You can read more about how Google uses your Personal Information here: www.google.com/intl/en/policies/privacy/.
We may also share your Personal Information:
We may aggregate and anonymize Personal Information so that it will no longer be considered Personal Information. We may retain and share aggregated, anonymized information with partners, advertisers or other third parties without restriction.
Please note that we do not alter our website data collection and use practices when we see a Do Not Track signal from your browser.
Retaining Your Information
When you create an account with us, we keep personal information we collect or process on your behalf for as long as you are a current or potential customer. We delete certain personal information we collect or process about you when we no longer have a business reason to retain it. We keep your personal information even after you terminate your account or request information to be deleted in order to comply with business and legal requirements, such as to respond to any questions or comments you may have, to show that we treated you fairly, or to keep records as required by law.
Where we collect or process personal information for marketing purposes or with your consent, we retain the information until you ask us to stop and for a short period thereafter (to allow us to implement your requests). We also keep a permanent record of the fact that you contacted us to make a request concerning your information so that we can respect your request in the future.
We Do Not Sell Your Personal Information
We do not sell your Personal Information to third parties for money.
Categories of Personal Information We Disclosed for a Business Purpose
In the past 12 months, we may have disclosed the following categories of personal information for a business purpose:
Changes to Your Account
All registered users of our sites may make any changes to their information at any time by logging into the site and adjusting their profile information.
Use of Websites by Minors
We do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are directed to people who are at least 13 years old or older.
Content From and Links to Other Websites
Our websites may contain links to third-party websites or include content from such websites. Please note that we do not have control over the content of these pages, and cannot guarantee safety, security, or the appropriateness of such third-party websites content. We can therefore not be responsible for the protection and privacy of any information which you provide once leaving our site.
Individual Rights Under Applicable law
We respect the rights individuals may have under certain privacy laws, such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to:
You may submit a request to us by completing and submitting the individual rights request form located here, or by calling us toll free at 877-215-9509 during our regular office hours. Once we verify your identity, we will assist you with your request.
Please also be aware that making any such request does not ensure complete or comprehensive removal or deletion of Personal Information or content you may have posted, and there may be circumstances in which the law does not require or allow us to fulfill your request, including, for example, where fulfilling your request may infringe upon the rights and freedoms of others.
If you remain unhappy with a response you receive about the treatment of your Personal Information you can also refer your concerns to the relevant privacy or data protection supervisor in your jurisdiction.
Please note that we may change this policy from time to time by updating this page to reflect changes to our practices or for operational, legal, regulatory, or other reasons. Please check back from time to time to ensure that you are familiar with our current policy.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Trove Brands, LLC
ATTN: Legal Department
250 S 850 East
LEHI, UT 84043 United States
Last updated: February 2, 2023